Case Studies & insights
Platform-Led Transformation
Roadmapping
- Designed a long term strategy and digital transformation roadmap to improve clinical outcomes, patient experience, and efficiency.
- Planned and led phased implementation of digital initiatives across all hospital units, with clear timelines and budgets.
Platformization
- Guided integration with HIS and other third-party applications.
- Standardized the data models using OpenEHR.
- Redesigned processes based on a platform-centric approach keeping in mind the usability for clinical teams.
Value Added by HCHE
Integrated third-party apps (e.g., Doctor’s App, Nursing Portal, IoT Monitoring) with HIS using a unified data repository. The HCHE team guided the digital transformation team on data architecture, workflow re-design, and implementation strategies.
Blueprint for Better Care
Objective
- To enable seamless digital transformation for a 16-hospital maternity and pediatric network (1650+ beds across 6 Indian cities) aimed at increasing revenue and patient satisfaction
- They also wanted an upgrade to their legacy systems and a list of metrics to guide them
Assessment
- Interviewed Key Stakeholders to identify needs
- Review of existing applications portfolio
- Design of Patient Journey Maps for Obstetric and Paediatric Paitnents
- Benchmarking with Peer Hospitals
Value Added by HCHE
Structured Implementation Roadmap delivered in 4 weeks, focusing on immediate priorities.
3-Year Transformation Plan: Comprehensive roadmap with phased budgets and KPIs for sustained digital transformation
HCHE Chime Report
- HCHE conducted market research on the “Digital Preparedness of Indian Hospitals” across 50 hospitals in India. All hospitals had at least 100 beds and were using any HIS or EMR application.
- The HCHE-CHIME ABDM Study Report presents compelling insights into the digital readiness of Indian hospitals for the Ayushman Bharat Digital Mission (ABDM).
- Despite only 40–60% digitization today and less than 10% EMR usage for inpatients and outpatients, over 60% of hospitals express optimism about transforming digitally by 2025.
- The report highlights major challenges such as low clinician adoption, budget constraints, and misconceptions around data privacy and financial incentives.
- While most respondents see value for patients, many remain unclear on how hospitals will benefit directly.
- The study also showcases how forward-thinking hospital leaders are already using mobile apps, automating workflows, and preparing for data-driven innovation.
Download the full report to explore the full spectrum of insights and chart your path toward a digitally empowered healthcare future.